Contact

How Can We Help?

Owned and operated by Epic Garage Works, our team is ready to help with orders, product questions, and everything in between.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@epicgarageworks.com
Within 24 hours
Phone
330-619-8661
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with delivery typically arriving in 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking details. You can use that tracking number to monitor your shipment directly through the carrier's website.

What is your return policy?

We offer 30-Day Returns on eligible items. Please visit our Return Policy page for complete details on how to initiate a return and what qualifies.

Can I exchange an item for a different model?

Exchanges are handled through our returns process. Start a return for the original item and place a new order for the product you prefer. Our team can walk you through the steps if needed.

How do I choose between different EV charger models?

Consider your vehicle's charging requirements, your electrical panel capacity, and whether you need a hardwired or plug-in unit. If you are unsure, send us a message with your vehicle make and home setup and we can point you in the right direction.

What should I know before ordering a robot lawn mower?

Yard size, slope, and terrain complexity all factor into selecting the right mower. Check the product listing for maximum coverage area and grade specifications. Feel free to contact us with your yard details for a recommendation.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

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Order Status or Tracking
EV Chargers and E-Bikes
Robot Lawn Mowers
Outdoor Kitchens and Living
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Support

Questions answered within 24 hours so you can make confident decisions about your space.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

30-Day Returns

Not the right fit for your garage or yard? Our return policy has you covered within 30 days.

Free Continental Shipping

Most orders ship free within the Continental U.S., with no order minimum required.